WEBVTT

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Ladies and gentlemen, the documented story you will hear during the next 30 minutes is

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not a subject commonly discussed.

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It is a criminal problem that is not yet nationwide, but it's a problem which is growing rapidly.

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We present it now so that you may recognize it for what it is, if and when it invades

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your city.

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The story you are about to hear is true.

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Only the names have been changed to protect the innocent.

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Fatima, best of all king-size cigarettes brings you dragnet.

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You're a detective sergeant.

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You're assigned to bunko detail.

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You begin to receive reports of a vicious new racket growing in your city, the television

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repair racket.

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The repairman lie, overcharge, bill you for work not done, for parts not needed, for parts

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they don't install.

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Your job, stop them.

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How does Fatima compare with other king-size cigarettes?

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Fatimas are the same length and circumference, 85 millimeters long, one and one sixty-fourths

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inches around.

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And Fatima filters the smoke exactly the same long distance as any other king-size cigarette.

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Tell me then, how is Fatima different from other king-size cigarettes?

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In Fatima, the difference is quality.

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Fatima gives you extra mildness, a much different, much better flavor and aroma.

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Remember, Fatima has all the advantages of extra length plus Fatima quality, which no

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other king-size cigarette has.

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So insist on the best.

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Smoke king-size Fatima.

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Best of all, king-size cigarettes.

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Dragnet, the documented drama of an actual crime.

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For the next 30 minutes in cooperation with the Los Angeles Police Department, you will

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travel step-by-step on the side of the law through an actual case transcribed from official

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police files.

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From beginning to end, from crime to punishment, Dragnet is the story of your police force

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in action.

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It was Monday, January 19th.

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It was overcast in Los Angeles.

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We were working the day watch out of bunko detail.

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My partner's Ben Romero, the boss is Captain McCauley.

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My name's Friday.

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It was 9.15 a.m. when we got to the third floor of the Los Angeles Daily News, the Assistant

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City Editor's Office.

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Hi, Friday.

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Come on in.

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Sit down.

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Good morning, Jack.

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I'd like you to meet my partner, Ben Romero.

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Ben, this is Jack Canette, staff writer for the Daily News.

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How are you, Canette?

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Glad to know you, Ben.

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Sit down, fellas.

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Thanks.

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We just left the skipper over at the City Hall.

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Did the captain brief you on this thing?

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Yeah, he gave us a partial, Phil, and we've been working on it from our end about two weeks

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now.

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Oh, Paul Price, he's our radio TV editor.

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Paul and I had a long session with Captain McCauley yesterday, and I guess now we're

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all ready to move on this thing, huh?

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We'll do everything we can.

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Would you like to fill Ben in on what you told me yesterday on the phone?

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Yeah.

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I told him about the one who began getting the first complaints here at the paper.

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Tremendous number of his readers wrote in complaints about being victimized by crooked

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television repairmen.

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About being charged too much for repair?

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Partly, yeah.

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Some of the people even sent in receipts with their letters.

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Said they felt the guys who fixed their sets were dreaming up unnecessary repairs, charging

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them for work not done.

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Some said they knew they were billed for parts not even replaced or installed in their sets.

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Ben, Jack told me yesterday about a letter he got from some man who said he felt he'd

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been overcharged and he just started to bellyache about it.

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Yeah, a fellow by the name of Vincent.

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Said he just put up an old fashioned squawk about it and the repairman brought the price

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down at least one third.

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That doesn't sound very good, does it?

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We kind of figured operators like that must have too many repair sets on hand that their

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customers can't afford to bail out.

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That's why they cut.

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Sounds like a clear case of a two bit jip, doesn't it?

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Well, something's got to be done about it.

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We're ready to give a big play in our paper, expose the fraud for what it really is.

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Captain McCauley says Chief Parker's okayed our plan and we can count on full police cooperation.

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That's the way we got it, Jack.

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We were told to work with you people till we broke this thing.

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Fine.

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I had a little ammunition to start with, I think.

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Went around and interviewed about 15 different television repairmen in various neighborhoods

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and about three out of five gave me the same pitch.

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Well, did they know you were with the newspaper?

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No, I told them I was a factory representative for a new kind of Roswell Co. cider company

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and I was taking orders.

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Actually, I dropped in the different stores, shot the breeze with them and they didn't

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seem to get wise.

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A couple of them even placed orders for the cider.

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And what'd you find out?

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Well, I just wanted to try and get the general attitude of some of these jip artists and

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I really got an earful.

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One of the last places I hit was a tiny little hole in the wall out near Canoga Park.

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As I say, about two out of five are honest, hardworking repairmen and this fellow was

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one of them.

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What are you getting at, Jack?

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For a while this fellow worked for a guy that employed about five men in his shop.

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Yeah.

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Finally quit him because he didn't like the way this big operator did business.

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The fellow's in the next office.

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I want you to hear it from him just as I got it.

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Excuse me.

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Yeah, okay.

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Hank, will you come in, please?

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Sure, Mr. McCauley.

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This is Hank Coulter, Sergeant Friday, Sergeant Ben Romero, Police Department.

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How are you?

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Hank, I wonder if you'd tell these officers a little of what you told me about Kilgore

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TV Specialists.

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All right.

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Now, suppose I'm a customer and I come into Kilgore's.

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I don't like the size of my repair bill.

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What were you instructed to say?

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Well, we generally tried to talk him out of any complaint.

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Suppose I complained about all the multiple charges.

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I wanted an explanation of the work you did.

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What then?

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You just tell you that it wouldn't do any good to explain.

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You wouldn't understand all the technical stuff anyway.

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Tell us Kilgore's attitude with the customer.

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You mean about the loose wire stuff?

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Yeah, please.

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Well, Kilgore used to tell us if we only charged 50 cents for fixing the loose wire, the customer

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wouldn't believe we really fixed his set, so we used to charge quite a lot more.

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Well, how much more, for example?

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For nickels worth of wire, we'd usually charge $4.75.

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Pretty fair profit.

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It's a real rob.

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What else can you tell us, Hank?

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Well, we never let a customer watch any of the TV repair jobs.

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For example, if a customer calls us as he thinks a tube's blown out and it'll only be

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a simple replacement job in his home, we'd tell him the parts are getting hard to get

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and we'd have to take his set into the shop and charge him a higher rate because we had

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to pay black market prices for the tube.

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Was there any truth in that?

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I mean about the tubes being hard to get?

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Not much.

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Some of them are getting a little hard to get, but we never paid any black market prices

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at Kilgore's.

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We just slugged the customer, that's all.

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Tell me about how you used to swap parts on a new set, Hank.

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Well, we'd lots of times pirate a new tube for one notch of good.

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One notch of good we'd put in a set with a bad tube.

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Yeah.

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And the bad tube we'd exchange at the factory under one year guarantee.

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Yeah.

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They don't miss an angle, do they?

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Well, that's it, you've heard from a man who couldn't stomach such practice and quit,

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went into business, a little bit of a shop, isn't doing too well, are you, Hank?

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No, but I think I can build up the business.

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I don't make quite as much profit as Kilgore's, but I don't chisel my customers either.

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Thanks a lot, Hank.

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I wonder if you'd wait in the next office for me?

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Sure.

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Hope I've helped a little bit to crack down on some of these guys.

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Well, we think you have, Hank.

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Thanks a lot.

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Nice to meet you.

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Right, see you later.

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See you later.

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Seems like a nice fella.

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Yeah, he is.

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I've checked on him and I've talked with some of his customers since I met him.

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He's honest.

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It's a pretty vicious racket, isn't it?

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Yeah, it ought to be stopped now.

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Television's a wonderful medium of entertainment.

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A lot of the country doesn't have it yet, but when the cable goes through and it finally

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opens up, the people should know about the swindlers and crooks who try to jip them.

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Yeah, that's right.

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It's the same way when radio first came in.

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Always seems like when anything new comes along, anything a little complicated, maybe

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a little too involved for the average guy, a few smart punks victimize him.

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Rob the consumer blind.

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Well, naturally, we've got to have some positive evidence before we can file a complaint with

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the city attorney on this thing.

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Yeah, you fellas, any ideas where to start?

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Well, the best way to crack down on these crooked operators is to catch them red handed

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with evidence and hold up in court.

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Yeah.

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We think maybe we've got an idea.

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We were talking to Dick Saunders over in our sound lab and he says that he can bungle a

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new TV set and we can mark it and photograph it before it goes out to be repaired.

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And when it's returned or after it's fixed, well, that's what we need to go to court on,

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huh?

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Yeah, that's it.

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We can operate right out of one of our own homes.

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And all we have to do is hope the repairman overcharges us or tries to jip us.

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Yeah, that's right.

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We hope it works.

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Well, from what we've heard, it's got to.

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Ten a.m.

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The staff writer, Jack Connett, Ben and I drove back downtown.

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On the way, it was decided that we'd use Connett's home as the place from which to operate.

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It was centrally located and in an average neighborhood.

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When we got back to our office, we contacted one of the local television dealers and asked

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for the loan of one of their sets.

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They recommended Kay Halbert because the chassis is easily accessible and any trouble could

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be located quickly because parts are visible.

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A 16 inch Kay Halbert console model was sent to our sound lab.

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Ten eighteen a.m.

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We met with Dick Saunders, our police lab technician.

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Here's the set.

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A 16 inch console model.

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Serial number is C2817901.

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What have you done to it, Dick?

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Well, first off, I tested the set and it performed perfectly.

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It's a good set.

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Brings in a fine picture, see?

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Twenty.

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Test pattern's fine, huh?

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Yeah, it's good.

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I tested all the tubes, all OK.

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How are you marking the set?

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Here, I'll show you.

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Get a tube out of here.

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Now, if you look closely here at the base of the socket, see it?

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What's that?

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This is it, isn't it, Dick?

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A little tiny dot of green paint.

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Yeah, that's right, Ben.

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I'm marking every part of this set with this tiny green dot.

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Looks good.

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If I didn't spot it, I doubt anyone else would, especially if they didn't know about it.

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Yeah, that's what we're hoping.

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In addition to this type marking, we've taken all serial numbers off the tubes and various

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parts, anything that carried any form of coating we took down.

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All major components have been marked, transformers, coils, condensers, tuning units, so on.

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Did you get any pictures of it?

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Yeah, we did.

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Took photographs of the set in and out of the cabinet.

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Took them from four different angles just to be sure we were well covered.

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Well, how did you bungle it?

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Well, here's what I did.

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To put the set out of commission, I burned out the filament of the 5U4G low voltage rectifier

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tube.

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What's the cost of that particular tube, Saunders?

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Well, this tube ordinarily retails for $1.65.

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Well, what does that do to the set?

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I mean burning out the tube.

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By burning out that filament, we cause the sound and picture circuits to be completely

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inoperative.

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It won't work at all until that particular tube is replaced by a good one, isn't it?

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That's right, Joe.

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Well, how big a job would it be to trace the trouble?

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Well, it could easily be detected by casual observation or by noting that the tube normally

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very hot is cold.

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How much time would you say it would require to make a repair like this?

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Oh, I'd estimate not over half hour would be required to place this set in operating

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order.

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Half hour?

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Okay, thanks a lot, Dick.

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Are you going to take care of getting the set out of the cadet's home right away?

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Yeah, we have his address right here.

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We'll get it right out.

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All right, fine.

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If you can, try to get whoever repairs this set to give you an itemized bill of all work

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done and parts installed.

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All right.

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In case you call more than one outfit today, here's an extra bad 5U4G tube.

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Thank you, Dick.

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Anything you'd like to know?

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No, I think that about covers it for me.

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Jack?

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One more thing.

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I was just wondering if somebody spots the trouble right away and replaces the tube,

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what do you think they ought to charge, Dick, labor and all?

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I checked through RTA on it this morning.

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They said to make a house call and replace the defective tube should not exceed $4.50.

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Okay, thanks.

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That does it for now, huh?

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Yeah, I guess so.

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Well, you're all set then.

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Think we'll get what you're after?

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Well, we should.

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The plans are all on our side.

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10.30 a.m., Monday, January 19th.

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We left the sound lab on West 1st Street and walked back to Bunko Division.

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We met with Captain McCauley and filled him in.

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We gave him the newspaper man, Jack Kinnett's address, and told him he could reach us there.

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The console model television set was delivered to Kinnett's home and properly installed.

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When we arrived at his home, we started going through the yellow classified section of the

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phone directory.

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We made a list of several TV service stores, just picked at random.

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We chose a wide variety.

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We picked stores that were listed with large boxed-in ads, stores that carried no ads,

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just a listing.

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Ben called two places and staggered the call so that the repairman would arrive about one

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hour apart.

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It was 11.30 a.m. when the first man made his service call, Bart's TV Experts on Hollywood

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Boulevard.

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It took him 45 minutes.

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It was 12.15 when he left Jack Kinnett's home.

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Must have been one of the two out of five, huh?

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Yeah, he seems okay.

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I wonder if I could see that bill, huh?

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Oh, here you go, Joe.

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Thanks.

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It looks okay.

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Replace 5U4G tube, $1.65.

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Service charge, $2.50.

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Total charges, $4.15.

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That kind of bears out Kinnett's thinking, doesn't it?

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Remember when we asked him how many men work in his shop and said he's alone?

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Yeah.

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I think you'll find that's a pretty good barometer.

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All the servicemen working alone aren't like this guy, but the bigger percentage of the

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honest ones are.

12:52.760 --> 12:54.320
What does the next one do to arrive, man?

12:54.320 --> 12:55.320
Any minute now.

12:55.320 --> 12:57.160
Called a place by the name of Cheney's Video Repairs.

12:57.160 --> 12:58.560
They're over on Beverly Boulevard.

12:58.560 --> 12:59.560
Had a big ad.

12:59.560 --> 13:01.240
Looks like a pretty big outfit.

13:01.240 --> 13:04.120
Oh, here's that other defective tube that Dick gave us.

13:04.120 --> 13:07.120
Yeah, better get it in the set.

13:07.120 --> 13:08.120
Yeah.

13:08.120 --> 13:09.600
Well, let's see.

13:09.600 --> 13:11.560
Here we are.

13:11.560 --> 13:12.560
5U4G.

13:12.560 --> 13:14.560
Okay, here you go.

13:14.560 --> 13:15.560
Thanks, Joe.

13:15.560 --> 13:16.560
Here's a new one the guy put in.

13:16.560 --> 13:17.560
Got it.

13:17.560 --> 13:18.560
Okay.

13:18.560 --> 13:22.960
I'll get this back on again.

13:22.960 --> 13:24.960
Okay?

13:24.960 --> 13:27.560
Yeah, fine.

13:27.560 --> 13:30.720
Better turn it on to make sure it's not working.

13:30.720 --> 13:31.720
I got it.

13:31.720 --> 13:32.720
How about the tube, Ben?

13:32.720 --> 13:33.720
Can you see?

13:33.720 --> 13:34.720
Is it lighting up?

13:34.720 --> 13:35.720
No, not yet.

13:35.720 --> 13:37.720
I pushed the set back against the wall.

13:37.720 --> 13:40.720
Well, we better leave it on for a while, Jack, just to make sure.

13:40.720 --> 13:41.720
Yeah.

13:41.720 --> 13:42.720
There we are.

13:42.720 --> 13:43.720
I gave you the other tube.

13:43.720 --> 13:44.720
Yeah, I got it right here in my pocket.

13:44.720 --> 13:45.720
Right.

13:45.720 --> 13:46.720
I'd like to try something.

13:46.720 --> 13:49.160
If you fellas think it'll be okay.

13:49.160 --> 13:50.160
What's that, Jack?

13:50.160 --> 13:53.240
I got a good little camera, like a 3F, you know, candid.

13:53.240 --> 13:58.240
I think maybe if I turn all the three-way lamps up to full, there's a AAA fast film

13:58.240 --> 14:01.880
that's in the camera now, maybe we can grab some shots of the guy while he works.

14:01.880 --> 14:02.880
What do you think?

14:02.880 --> 14:05.840
Well, if you're careful, don't let him get wise.

14:05.840 --> 14:08.440
Maybe you ought to shoot some of all of us just so he doesn't think anything about it.

14:08.440 --> 14:09.440
Yeah, that's what I figured.

14:09.440 --> 14:12.720
I'll just sit down on that chair over there by the set, make him think I'm just testing

14:12.720 --> 14:13.720
or something.

14:13.720 --> 14:15.880
I think I can bring it off without arousing any suspicion.

14:15.880 --> 14:16.880
Okay.

14:16.880 --> 14:20.040
If I get anything, the guy's out of line, we'll run the shots in the daily news.

14:20.040 --> 14:21.040
What do you figure I'm doing, Jack?

14:21.040 --> 14:23.480
You're going to run a series on the TV repair racket?

14:23.480 --> 14:24.480
Yeah, that's the plan.

14:24.480 --> 14:26.120
Lee Payne, he's our executive editor.

14:26.120 --> 14:28.800
He thinks it's high time somebody exposed the swindle in the paper.

14:28.800 --> 14:30.600
That'll be the next service, man.

14:30.600 --> 14:31.600
I'll let him in.

14:31.600 --> 14:32.600
Right.

14:32.600 --> 14:33.600
Better turn off the set, huh?

14:33.600 --> 14:34.600
Yeah.

14:34.600 --> 14:35.600
Television repair?

14:35.600 --> 14:36.600
That's right.

14:36.600 --> 14:37.600
I'm from Cheney's in Beverly Boulevard.

14:37.600 --> 14:38.600
Oh, yeah.

14:38.600 --> 14:39.600
Come on in.

14:39.600 --> 14:40.600
Thank you.

14:40.600 --> 14:41.600
What seems to be the trouble?

14:41.600 --> 14:42.600
We don't know.

14:42.600 --> 14:43.600
The set's right over here.

14:43.600 --> 14:44.600
Oh, thank you.

14:44.600 --> 14:45.600
Kay Halbert, huh?

14:45.600 --> 14:46.600
16-inch, nice set.

14:46.600 --> 14:47.600
What seems to be wrong?

14:47.600 --> 14:48.600
I don't know if I know, son.

14:48.600 --> 14:49.600
Nothing seems to work.

14:49.600 --> 14:50.600
How do you mean?

14:50.600 --> 14:51.600
No picture at all.

14:51.600 --> 14:52.600
How about sound?

14:52.600 --> 14:53.600
Nothing.

14:53.600 --> 14:54.600
Uh-huh.

14:54.600 --> 14:55.600
It'll be all right to pull the set away from the wall?

14:55.600 --> 14:56.600
Sure.

14:56.600 --> 14:57.600
Go right ahead and give me a hand.

14:57.600 --> 14:58.600
Oh, no, it's all right.

14:58.600 --> 14:59.600
I can handle it.

14:59.600 --> 15:00.600
Well, I'll make some tools out of it.

15:00.600 --> 15:01.600
I'll get the tools out.

15:01.600 --> 15:02.600
I'll get the tools out.

15:02.600 --> 15:03.600
I'll get the tools out.

15:03.600 --> 15:04.600
I'll get the tools out.

15:04.600 --> 15:05.600
I'll get the tools out.

15:05.600 --> 15:06.600
I'll get the tools out.

15:06.600 --> 15:07.600
I'll get the tools out.

15:07.600 --> 15:08.600
I'll get the tools out.

15:08.600 --> 15:09.600
I'll get the tools out.

15:09.600 --> 15:22.400
I'll get the tools out.

15:22.400 --> 15:23.400
How long you had this set?

15:23.400 --> 15:25.600
Oh, about two, three months.

15:25.600 --> 15:28.600
A little dark in here.

15:28.600 --> 15:30.080
I wonder if we could have a little more light.

15:30.080 --> 15:31.080
Sure.

15:31.080 --> 15:32.080
Let me get these lamps up for you.

15:32.080 --> 15:33.080
Oh, thanks.

15:33.080 --> 15:34.080
How's that?

15:34.080 --> 15:35.080
Oh, fine.

15:35.080 --> 15:36.080
Thanks.

15:36.080 --> 15:42.920
Say, that's a nice little camera you got there.

15:42.920 --> 15:43.920
What kind is it?

15:43.920 --> 15:44.920
A Leica 3F 1.5 lens.

15:44.920 --> 15:45.920
Uh-huh.

15:45.920 --> 15:48.080
I've been experimenting with some new indoor film.

15:48.080 --> 15:49.080
You mind being a guinea pig?

15:49.080 --> 15:51.080
No, it's all right with me.

15:51.080 --> 15:53.080
Shane away's good film on me, though.

15:53.080 --> 15:56.080
Think you're gonna get anything in this light, Jack?

15:56.080 --> 15:57.080
Maybe.

15:57.080 --> 15:58.080
Worth a try, anyway.

15:58.080 --> 16:00.080
I don't know about this set.

16:00.080 --> 16:01.080
What do you mean?

16:01.080 --> 16:02.080
Well, it looks bad.

16:02.080 --> 16:04.880
Hard to tell without getting it down to shop.

16:04.880 --> 16:07.520
Looks to me like your blocking transformer's gone.

16:07.520 --> 16:08.520
What's that mean?

16:08.520 --> 16:09.880
Well, I have to take the set in.

16:09.880 --> 16:11.280
Can't fix it here, huh?

16:11.280 --> 16:12.520
No, I'm afraid not.

16:12.520 --> 16:15.000
You see, parts are getting a little hard to get these days.

16:15.000 --> 16:18.800
Set manufacturers are having a tough time getting quality parts, and sometimes we have

16:18.800 --> 16:21.120
to spend several hours just tracing the trouble.

16:21.120 --> 16:25.480
Well, I guess that knocks out the ball game tonight, huh, fellas?

16:25.480 --> 16:26.480
Sorry.

16:26.480 --> 16:27.480
Take a couple of days, at least.

16:27.480 --> 16:28.920
I want to really check it over.

16:28.920 --> 16:29.920
Sure it's not a tube.

16:29.920 --> 16:31.480
We kind of thought just a tube blew out.

16:31.480 --> 16:34.840
No, that's what most people think every time their set goes out.

16:34.840 --> 16:36.320
It's definitely not a tube.

16:36.320 --> 16:40.400
Well, there might be some bad tubes, but your trouble's a great deal more than that, I think.

16:40.400 --> 16:43.000
Have you got any idea what it's going to run us?

16:43.000 --> 16:44.280
It's hard to say right offhand.

16:44.280 --> 16:45.840
Four or five dollars?

16:45.840 --> 16:48.040
No, it's going to run more than that.

16:48.040 --> 16:50.960
I'll take the set in with me now, and I'll get it back to you as soon as possible.

16:50.960 --> 16:51.960
You're going to take the whole set?

16:51.960 --> 16:55.520
No, I'll just pull the chassis out of the cabinet, leave the cabinet here.

16:55.520 --> 16:57.560
Oh, say by the way.

16:57.560 --> 16:58.560
Yeah?

16:58.560 --> 17:00.320
If everything turns out, I'd sure like to see those pictures.

17:00.320 --> 17:13.440
Yeah, if everything turns out, you will.

17:13.440 --> 17:17.760
You are listening to Dragnet, authentic cases from official police files.

17:17.760 --> 17:20.640
Now let's look at our Fatima files.

17:20.640 --> 17:24.680
Listed under B, Bella.

17:24.680 --> 17:27.040
James Warner Bella, distinguished author.

17:27.040 --> 17:32.080
He says, a man who smokes as much as I do wants a cigarette that's extra mild.

17:32.080 --> 17:34.800
And I like Fatima's different flavor and aroma.

17:34.800 --> 17:38.680
Listed under S, Scanlon.

17:38.680 --> 17:41.660
Louise Scanlon, Stork Club cigarette girl.

17:41.660 --> 17:46.320
She says, more and more of my Stork Club customers are smoking king-size Fatimas.

17:46.320 --> 17:50.280
They're elegant, distinctive, and really extra mild.

17:50.280 --> 17:55.800
Friends, our files show Fatima sales are going up, up every day.

17:55.800 --> 18:02.680
The reason for Fatima's ever-increasing popularity can be summed up in two words.

18:02.680 --> 18:04.160
Fatima quality.

18:04.160 --> 18:09.280
Fatima gives you extra mildness, a much different, much better flavor and aroma.

18:09.280 --> 18:13.100
If you smoke a king-size cigarette, remember this.

18:13.100 --> 18:19.520
Fatima has all the advantages of extra length plus Fatima quality, which no other king-size

18:19.520 --> 18:21.320
cigarette has.

18:21.320 --> 18:24.660
In Fatima, the difference is quality.

18:24.660 --> 18:27.480
So insist on the best.

18:27.480 --> 18:29.960
Insist on king-size Fatima.

18:29.960 --> 18:35.100
Next time, buy Fatima in the distinctive gold and yellow package.

18:35.100 --> 18:40.560
Best of all, king-size cigarettes.

18:40.560 --> 18:49.540
Thursday, January 22nd, 930 a.m.

18:49.540 --> 18:54.840
The TV set was returned to reporter Jack Kinnett's home after having been repaired by a servicing

18:54.840 --> 18:58.540
company called Chaney's Video Repairs.

18:58.540 --> 19:02.520
We found that the man who had come to Kinnett's home to make the service call was Robert V.

19:02.520 --> 19:05.240
Chaney, the owner of the service outfit.

19:05.240 --> 19:09.540
Well, as soon as the set was returned, we called the sound lab and had it picked up

19:09.540 --> 19:11.640
and taken downtown.

19:11.640 --> 19:16.240
Sergeant Marshall Zeno, who was working with us out of bunko detail, called and said that

19:16.240 --> 19:20.640
Dick Saunders had finished his investigation and wanted to see us right away.

19:20.640 --> 19:22.080
1030 a.m.

19:22.080 --> 19:24.800
We went down to West 1st Street, the police sound lab.

19:24.800 --> 19:29.040
Saunders went over his findings with us.

19:29.040 --> 19:32.180
Here are the photographs before and after.

19:32.180 --> 19:35.640
Before we go over these, let me show you what we found out about your repair job.

19:35.640 --> 19:36.640
Okay.

19:36.640 --> 19:37.640
Over here.

19:37.640 --> 19:42.240
Here's that receipt Chaney gave you when he returned the set.

19:42.240 --> 19:43.240
Yeah.

19:43.240 --> 19:49.320
Here's what the repair bill states, replaced vertical blocking transformer, replaced 5U4G

19:49.320 --> 19:53.160
tube, 6AU6 tube, and 12AU7 tube.

19:53.160 --> 19:54.640
And the charge was $32.50.

19:54.640 --> 19:58.240
Plus 98 cents tax, or a total of $33.48.

19:58.240 --> 20:00.040
How does that break down, Dick?

20:00.040 --> 20:05.280
It appears that the 98 cents tax was for $28 worth of material used in the repair.

20:05.280 --> 20:07.080
Did they really put in all that stuff?

20:07.080 --> 20:09.720
You got yourself a prize package in that outfit.

20:09.720 --> 20:12.520
All they did was to replace the 5U4G tube.

20:12.520 --> 20:13.520
That's all they did, huh?

20:13.520 --> 20:14.520
Yeah.

20:14.520 --> 20:15.520
Here's the capper.

20:15.520 --> 20:19.000
The 5U4G is a war surplus tube, but it works okay.

20:19.000 --> 20:20.360
What else did you find?

20:20.360 --> 20:25.520
According to the photographs and coding system, no vertical blocking transformer, 6AU6 tube,

20:25.520 --> 20:28.600
or 12AU7 tube were replaced.

20:28.600 --> 20:32.760
Let's get back to the photos here.

20:32.760 --> 20:34.440
You can take these along for your package.

20:34.440 --> 20:35.440
Thanks, Dick.

20:35.440 --> 20:37.080
You can see in the set here.

20:37.080 --> 20:38.080
Yeah?

20:38.080 --> 20:39.080
Let me show you.

20:39.080 --> 20:43.800
You see, this tube is the only part mentioned in the receder otherwise that doesn't carry

20:43.800 --> 20:45.600
our green paint coding system.

20:45.600 --> 20:46.600
Uh-huh, yeah.

20:46.600 --> 20:49.000
Let me turn the set around here.

20:49.000 --> 20:50.320
All right.

20:50.320 --> 20:52.440
Joe, try the channel selector here.

20:52.440 --> 20:53.440
What, this?

20:53.440 --> 20:54.440
Yeah.

20:54.440 --> 20:56.560
That's the tuning knob to bring in the stations.

20:56.560 --> 20:57.840
Channel selector, they call it.

20:57.840 --> 20:58.840
Turn it.

20:58.840 --> 20:59.840
Okay.

20:59.840 --> 21:01.240
Falls off pretty easy, doesn't it?

21:01.240 --> 21:02.240
It sure does.

21:02.240 --> 21:03.240
Here, Dick.

21:03.240 --> 21:04.240
Thanks.

21:04.240 --> 21:07.140
They left out the spring clip in here.

21:07.140 --> 21:10.480
It should have been put back in because that's what holds the knob secure to the shaft.

21:10.480 --> 21:12.120
I've had that happen on radio sets.

21:12.120 --> 21:15.360
Yeah, sometimes they're a little stubborn to put back in, but a good repairman never

21:15.360 --> 21:16.360
leave it out.

21:16.360 --> 21:17.360
Yeah.

21:17.360 --> 21:18.360
Something else here.

21:18.360 --> 21:19.360
Turn the set around in the back again.

21:19.360 --> 21:20.360
No, I'll get it, Dick.

21:20.360 --> 21:21.360
Oh, thanks, Ben.

21:21.360 --> 21:24.360
You see here?

21:24.360 --> 21:28.040
You see how loose the chassis is in the cabinet now?

21:28.040 --> 21:29.040
Yeah, it sure is.

21:29.040 --> 21:32.920
Wasn't that way when we got it from the Kay Halbert dealer, any more than the channel selector

21:32.920 --> 21:33.920
was faulty.

21:33.920 --> 21:34.920
In perfect shape from the guy.

21:34.920 --> 21:36.480
Look at the size of that chassis.

21:36.480 --> 21:37.480
That's pretty heavy.

21:37.480 --> 21:38.480
Yeah, it is.

21:38.480 --> 21:41.960
Originally, there were four screws used to hold the chassis in the wood cabinet.

21:41.960 --> 21:44.040
Chaney's repair outfit only put one back in.

21:44.040 --> 21:45.560
One screw to hold that heavy chassis.

21:45.560 --> 21:47.400
It's a pretty sloppy job, all right.

21:47.400 --> 21:49.680
You know what they'd probably tell you if you asked them about this.

21:49.680 --> 21:51.040
That only requires one screw.

21:51.040 --> 21:52.240
Yeah, that's it.

21:52.240 --> 21:56.760
The bad repairman can always improve on factory standards, usually for his own convenience.

21:56.760 --> 21:58.000
Certainly doesn't improve the product.

21:58.000 --> 21:59.880
Well, it looks like we got what we were after.

21:59.880 --> 22:01.160
Think we got enough, Joe?

22:01.160 --> 22:02.160
I do.

22:02.160 --> 22:03.160
Let's see what the city attorney thinks.

22:03.160 --> 22:11.080
We collected all the evidence in the case against Chaney's video repairs.

22:11.080 --> 22:14.760
We met with Captain McCauley and took it up to the second floor of the city hall.

22:14.760 --> 22:18.440
We met with assistant city attorney Boyd Taylor and showed him our findings.

22:18.440 --> 22:22.200
He issued a warrant for the arrest of Robert W. Chaney, charging him with violation of

22:22.200 --> 22:25.160
section 484 PC, one count.

22:25.160 --> 22:28.200
1130 AM, Thursday, January 22nd.

22:28.200 --> 22:30.040
Ben and I drove out to make the arrest.

22:30.040 --> 22:33.320
Jack Connette went along with us.

22:33.320 --> 22:35.320
This is it, Chaney's video repair.

22:35.320 --> 22:38.560
Yeah, come on, Jack.

22:38.560 --> 22:41.720
There's Chaney behind the counter.

22:41.720 --> 22:42.720
Yeah.

22:42.720 --> 22:43.720
Hello there.

22:43.720 --> 22:44.720
Hi.

22:44.720 --> 22:45.720
How's the set working?

22:45.720 --> 22:46.720
All right.

22:46.720 --> 22:47.720
We did a good job on that one.

22:47.720 --> 22:49.440
Gave you a better break on the price than I thought we could.

22:49.440 --> 22:51.400
Yeah, police officers, you're under arrest.

22:51.400 --> 22:53.280
Are you kidding?

22:53.280 --> 22:54.280
What for?

22:54.280 --> 22:55.280
Petty theft.

22:55.280 --> 22:56.280
Come on, let's go.

22:56.280 --> 22:57.280
Petty theft?

22:57.280 --> 22:58.280
Well, I don't understand.

22:58.280 --> 23:01.080
You're the fellows I fixed that set for up on Crescent Drive, aren't you?

23:01.080 --> 23:02.080
That's right.

23:02.080 --> 23:03.080
Your bill was a little high, wasn't it?

23:03.080 --> 23:04.080
Oh, now, wait a minute.

23:04.080 --> 23:06.040
If that's all that's bothering you, let's talk it over.

23:06.040 --> 23:07.040
Come on, let's go.

23:07.040 --> 23:08.880
Look, I can fix that up with you guys.

23:08.880 --> 23:10.880
Just tell me how much you want to pay and we'll work out something.

23:10.880 --> 23:13.800
Well, it seems to be the way you worked our repair deal right from the start, doesn't

23:13.800 --> 23:14.800
it?

23:14.800 --> 23:16.080
Only you didn't consult us about it till now.

23:16.080 --> 23:18.280
Well, look, you know how it is in this business.

23:18.280 --> 23:21.440
If you don't charge some customers a little money, they don't think you did anything to

23:21.440 --> 23:22.440
their sets.

23:22.440 --> 23:25.320
You ought to try charging them for just the work you do.

23:25.320 --> 23:26.560
Can't we get together on this thing?

23:26.560 --> 23:28.440
Let's just forget the whole deal.

23:28.440 --> 23:29.440
You don't owe me anything.

23:29.440 --> 23:30.440
Now, here.

23:30.440 --> 23:31.440
Here, I'll refund all your money.

23:31.440 --> 23:32.440
We'll call it squared.

23:32.440 --> 23:33.440
Never mind.

23:33.440 --> 23:36.200
Just leave the money in the cash register and get your code.

23:36.200 --> 23:37.280
Can't prove anything anyway.

23:37.280 --> 23:38.280
We think we can.

23:38.280 --> 23:40.760
Just step around the counter this way.

23:40.760 --> 23:44.360
Look, mister, you're not a cop, are you?

23:44.360 --> 23:45.360
No, I'm not.

23:45.360 --> 23:46.840
Well, then tell them it's not a fair deal.

23:46.840 --> 23:47.840
I'll give you back your money.

23:47.840 --> 23:50.080
I'm afraid it's a little late for that, Cheney.

23:50.080 --> 23:52.400
If all this gets in the papers, I'll be ruined here.

23:52.400 --> 23:53.560
Run out of business.

23:53.560 --> 23:54.560
That's the way we got it figured.

23:54.560 --> 23:56.480
How many men you have working here for you?

23:56.480 --> 23:57.480
Four, why?

23:57.480 --> 23:58.480
This, right here.

23:58.480 --> 24:00.120
You ever read this?

24:00.120 --> 24:02.920
Well, what is it?

24:02.920 --> 24:06.880
Oh, the thing from the RTA.

24:06.880 --> 24:07.880
Here.

24:07.880 --> 24:09.880
Read Article 2, would you?

24:09.880 --> 24:10.880
2?

24:10.880 --> 24:13.160
Yeah, that's right.

24:13.160 --> 24:17.920
I'll conduct myself and my business in an honest and straightforward manner, meriting and

24:17.920 --> 24:20.120
inspiring the confidence of my customers.

24:20.120 --> 24:21.960
Yeah, I know about this.

24:21.960 --> 24:25.080
You're a member of the RTA, Radio Technicians Association, aren't you?

24:25.080 --> 24:26.080
Yeah, I am.

24:26.080 --> 24:28.760
Read Article 4, would you?

24:28.760 --> 24:32.960
I propose to charge a just and fair price for all professional services rendered.

24:32.960 --> 24:36.000
Now read this Article 7.

24:36.000 --> 24:40.800
I will engage only in fair and ethical practices recommended and approved by the Radio Technicians

24:40.800 --> 24:44.520
Association as being conducive to public confidence.

24:44.520 --> 24:46.600
Yeah, I've read all this before.

24:46.600 --> 24:48.520
It's too bad you didn't remember it.

24:48.520 --> 24:58.800
The story you have just heard was true.

24:58.800 --> 25:01.720
Only the names were changed to protect the innocent.

25:01.720 --> 25:06.280
On April 15th, trial was held in Superior Court, Department 82, City and County of Los

25:06.280 --> 25:07.960
Angeles, State of California.

25:07.960 --> 25:10.120
In a moment, the results of that trial.

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And now here is our star, Jack Webb.

25:12.320 --> 25:13.320
Thank you.

25:13.320 --> 25:17.600
Friends, this week I'll be seeing you from page 8 of Life Magazine, this week's Fatima

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ad.

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Right across the top it says, in Fatima, the difference is quality.

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Well, in Fatima, the finest domestic and Turkish tobaccos give you extra mildness, a different

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better flavor and aroma.

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Compare Fatima with any other king-size cigarette.

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Prove as I have what a difference Fatima quality makes.

25:38.520 --> 25:42.160
Next time, buy Fatima in the golden yellow package.

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Best of all, king-size cigarettes.

25:46.360 --> 25:50.600
Ladies and gentlemen, in the few remaining moments, we'd like to take this opportunity

25:50.600 --> 25:54.720
to thank you once again for your many kind letters of encouragement that come in from

25:54.720 --> 25:56.240
week to week.

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And also, we'd like to answer a few questions about our program, which seem common to many

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of the letters that we receive from you.

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Many of you have inquired why at the end of the program, in recounting the punishment

26:09.240 --> 26:14.560
of the criminal involved in the particular case, we generally refer to the sentence received

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as the term prescribed by law.

26:17.760 --> 26:22.120
Well, we use this reference for the following reason.

26:22.120 --> 26:27.120
In the state of California, the length of a convicted criminal's prison term is not set

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by the court, but by the state adult authority.

26:31.760 --> 26:36.480
Most of the time, a criminal is merely found guilty by the court and then sentenced to

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the state penitentiary.

26:39.000 --> 26:44.520
After he serves a year in prison, the convict has a hearing before this state adult authority

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at which time his actual sentence is set.

26:47.840 --> 26:52.120
So you can see why we can't give you the actual sentence in many cases.

26:52.120 --> 26:57.080
Now, other questions common to many of your letters concern some of the authentic technical

26:57.080 --> 27:01.700
police terminology which comes up from time to time on Dragnet.

27:01.700 --> 27:05.360
With the help of George Fenomen, we'd like to explain some of the more common ones for

27:05.360 --> 27:06.360
you if we may.

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First, you've heard us use the term or the letters APB.

27:09.800 --> 27:17.440
APB, that's an all points bulletin, a communication dispatched to all divisions and law enforcement

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agencies throughout the state.

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And then we feel sure that you remember the term mama sheet.

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A mama sheet is the master information form on a criminal in a police department file.

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It contains his complete description, his habits, relatives, acquaintances, everything

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about him known to the police.

27:35.640 --> 27:39.920
Thank you, George, and thank you, ladies and gentlemen, for your very fine letters from

27:39.920 --> 27:40.920
time to time.

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If we may, we'll take this opportunity to explain a few more of our authentic police

27:45.040 --> 27:46.760
terminology.

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Thank you.

27:56.480 --> 28:01.120
Robert W. Cheney, owner and operator of Cheney's Video Repairs, was tried and convicted on

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several counts of violating Section 484 PC petty theft.

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He was fined $200 and received a sentence as prescribed by law.

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Petty theft is punishable by imprisonment in the county jail for not more than six months.

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Ladies and gentlemen, Dragnet wishes to thank the Los Angeles Daily News and its feature

28:21.420 --> 28:26.320
writer Jack Kinnett for their valuable assistance in preparing this case for presentation.

28:26.320 --> 28:32.040
It is our combined belief and knowledge that not all television repair servicemen are dishonest

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and unscrupulous in their practices.

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A great percentage of these technicians are forthright and conduct their business in strict

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compliance with the code of ethics.

28:41.560 --> 28:46.800
It is these men who, when informed of the unfair conditions that exist in their trade,

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who drive the dishonest and crooked from their profession.

28:58.000 --> 29:02.760
You have just heard Dragnet, a series of authentic cases from official files.

29:02.760 --> 29:07.360
Technical advice comes from the Office of Chief of Police, W.H. Parker, Los Angeles Police

29:07.360 --> 29:09.360
Department.

29:09.360 --> 29:17.640
Fatima, best of all, king-size cigarettes, has brought you Dragnet, transcribed from

29:17.640 --> 29:25.040
Los Angeles.

29:25.040 --> 29:27.040
It's the Silver Jubilee on NBC.

29:27.040 --> 29:31.200
For 25 years, NBC has been bringing you the very best in radio entertainment.

29:31.200 --> 29:40.640
And now to another exciting story on Counter Spy, coming up on NBC.

